Refund Policy

Effective Date: 12 February 2026

This Refund Policy applies to purchases made on https://shopgetbn.com. For assistance, contact us at support@shopgetbn.com.

1. Return Eligibility

We accept returns within 30 days of delivery under the following conditions:

  • Item must be unused, unworn, and unwashed
  • Item must be in original condition with tags attached
  • Item must not show signs of wear, damage, or alteration

2. Non-Returnable Items

  • Final sale or clearance items (if marked as such)
  • Gift cards
  • Items damaged due to misuse or normal wear

3. How to Start a Return

To request a return, email support@shopgetbn.com with:

  • Your order number
  • The item(s) you wish to return
  • Reason for return

We will provide return instructions once your request is reviewed. Please do not send items back without prior approval.

4. Return Shipping Costs

Return shipping costs are the responsibility of the customer unless the return is due to a damaged or incorrect item.

5. Refund Processing

Once your returned item is received and inspected, we will notify you of approval or rejection.

  • Approved refunds are issued to the original payment method.
  • Refunds are typically processed within 5–10 business days.
  • Processing time may vary depending on your bank or payment provider.

6. Exchanges

If you would like to exchange an item for a different size or color, please contact support@shopgetbn.com. Exchanges are subject to product availability.

7. Damaged or Incorrect Items

If your item arrives damaged or incorrect, contact us within 48 hours of delivery with photos and your order number for priority assistance.

8. Late or Missing Refunds

If you have not received your refund after confirmation, please check with your bank or card provider. If you still need assistance, contact support@shopgetbn.com.

9. Contact

Email: support@shopgetbn.com
Website: https://shopgetbn.com